Voice over Internet Protocol is a technology that allows voice to be sent over the Internet.  Using a broadband Internet connection and subscribing to a VoIP provider allows a person to make phone calls over the Internet.

First, voice is converted by a device from an analog signal to a digital signal.  It is then sent over the Internet where it will be converted back to an analog signal for the remaining distance over a traditional circuit switch (PSTN). So for example… If you were calling a relative 200 miles away, the first 199 miles would be transmitted via the internet, the last 1 mile would drop back down onto a conventional telephone line.

You will need a fast broadband Internet connection which will have been provided previously by Countryside Connections as VoIP is an add-on feature.

Yes, you can work on the computer while on the VoIP phone.  They should not conflict with each other, furthermore, multiple calls can be held at the same time using this technology and the line will never be engaged.

There are several advantages to VoIP over a traditional phone service, such as, price, portability, and extra features.  VoIP allows unlimited calls at one low monthly fee.  The taxation and regulation of VoIP is less than traditional phone service making the cost cheaper.  A person can pick a number, rather than be locked into certain area codes and prefixes.  With many providers, numerous features are offered as part of the basic monthly fee, such as call waiting, call forwarding, voicemail, call forwarding on busy, etc.

Yes, the VoIP service can be integrated throughout the premise by connecting to the existing phone wiring, already in place.

Usually better, but the quality can depend on many factors like bandwidth, Internet connections over the routed call, and the Codec being used by the provider.

In some cases, yes, but many alarm companies equipment cannot integrate correctly with a VoIP signal, although great strides have occurred in the last couple of years.  There can also be the issue with a power outage, which in many cases will cause a loss of the Internet connection, resulting in the loss of VoIP service.  You should contact your individual alarm company’s technical support for exact answers about their services integration with VoIP.

Losing power will cause your Internet connection to go down.  If this happens you will not be able to make calls unless you are equipped with a back up UPS, which could power the connection for a limited short duration.

Yes we can port your number over providing it is still active with your current landline provider.